Showing posts with label Ski Trip. Show all posts
Showing posts with label Ski Trip. Show all posts

Monday, December 8, 2008

I Love Good Customer Service

I recently ordered a new pair of snow pants for my upcoming birthday ski trip. My old pants are okay, but they were a little snug in the hips when I tried them on a few weeks ago, so I ordered new pants that wouldn't make me feel like a sausage. When I got said new pants in the mail. They were HUGE! I'm not talking about a little big. These pants could be used as sleeping bag. These pants would fit me and my non-existent conjoined twin if we both wanted to ski. The website said to order a size bigger for more comfort... yeah not so much. However, the real reason for this post is due to the excellent customer service I received. They were pleasant, tried to fix my problem for me, and wished me a wonderful trip. They even sent me free handwarmers! I know it's not much, but it's unusual these days. Here's the website in case you ever need any discount snow apparel: Active Sportswear Outlet.

As for me, I guess I won't eat this week...